Tag: Agile
-
Factfulness Part Two – Rules of Thumb
Our first article explored Rosling’s Dramatic Instincts—the biases that lead CIOs and Project Managers to overreact to crises, vendor hype, and boardroom pressure. This article explores the very humans tendency to take a ‘good enough’ approach to problem solving. “Heuristics” is the official name, but it is also known as the ‘Rules of Thumb’. Are…
-
Delivering Better Customer Service through Better Project and Program Management
“Customer service” — along with “value-add” or “quality assurance” — is one of those traditional phrases that can remind us of a different era. Whilst the focus on customer service has changed in recent years, it is still needed, and many organisations suffer from a lack of customer service design and understanding.
-
What program managers can learn from NASA
When people think of NASA, they tend to think of the moon landings and the enormous benefits mankind has received from the side effects of the space But there is another great benefit of NASA that you might not be aware of: better program and project management.
-
Thank VUCA for project management!
With the end of the Cold War in the 1990s and the fall of the Berlin Wall, the post-World War II order had crumbled and we found ourselves in a new multi-polar world. To characterise this new state of affairs, the U.S. military developed the term VUCA, standing for the four conditions of Volatility, Uncertainty,…
-
Flexing your agile muscle as a program and project manager
One of the great, and largely unnoticed, innovations of the 21st century has been the advent of agile working. Flexible workplaces and flexible working have been with us for a while, but now these have been replaced by agile workplaces and agile working. Whereas flexible working was seen as a business “perk,” agile is seen…
-
The Age of Agile
There have been such events before. Events so profound that they shape all society in ways inconceivable to their originators. Will the agile movement have such a profound effect? Will it be seen as revolutionary as James Hargreaves’ invention of the spinning jenny, or as revolutionary as George Stephenson’s first locomotive? Indeed, will we come…
SquaringTheTriangle 